link jualtoto Platform Privacy Notice

We collect only the data required for account verification and payment confirmation—your full name, identity number, phone number, and residential address—and we protect that data with encryption and restricted access. This page explains what we collect when you use link jualtoto, how we handle it, who may access it, and what rights you have.

Our approach is straightforward: we collect minimal information, use it only for account operations and compliance, and do not share it with advertisers or third parties outside our payment processors. Whether you access link jualtoto on Android, iOS Safari, or desktop, the same privacy commitments apply to all your data.

If you have questions about how we handle your information, you can contact us directly at the email listed at the end of this policy.

What we collect and why on link jualtoto

We collect your personal information during account registration and ongoing use. At signup, we ask for your full name, Indonesian identity number (KTP), phone number, residential address, and date of birth. We require these details to verify your identity against government records—a process we call Know Your Customer (KYC)—so we can confirm you are eligible to use link jualtoto in your jurisdiction. This verification typically completes within an hour; during high-volume periods or holidays such as Idul Fitri and Idul Adha, it may take up to twenty-four hours.

We also collect payment data. When you deposit via DANA, e-wallet, mobile banking, local payment, or online paymentwe record the deposit amount, timestamp, and e-wallet reference number. When you transfer funds via bank virtual account (e-wallet, mobile banking, local payment, online payment, e-wallet), we log the transfer amount and your bank's confirmation code. We use this data to reconcile your account balance and detect fraud. We do not store your wallet passwords, bank account numbers, or credit card details—your payment provider handles those securely.

How we use your data

We use your data for four purposes: account verification, payment processing, compliance, and customer support. During verification, we match your KYC documents against government identity records to confirm eligibility. For payments, we share your deposit confirmation with our payment processors (mobile banking, local payment, online payment, etc.) so they can credit your link jualtoto account. We retain a copy of deposit confirmations for seven years as required by Indonesian financial regulation.

For compliance, we may share your details with government authorities if required by law—for example, if a court issues a subpoena or if a regulator audits our operations. We do not voluntarily disclose user data to government bodies without legal process. For customer support, our support team can access your account history, deposit records, and withdrawal requests so they can help you if something goes wrong.

Third-party processors and data sharing

We work with payment processors and compliance partners who see your data on a need-to-know basis. e-wallet, mobile banking, local payment, online payment, and e-wallet receive your deposit instruction and confirm the transaction back to us; they do not retain your full identity details beyond what their own policies require. Bank virtual-account providers (mobile banking, local payment, online payment, e-wallet) see only the virtual-account number and transfer amount, not your full KYC data.

We also use a third-party Know Your Customer verification service to check your identity against government databases. This service receives your name, identity number, and address only; it does not see your phone number, deposit history, or game activity. Our hosting provider maintains our servers and databases; your data sits on encrypted infrastructure that may physically reside outside Indonesia, but access is restricted to our operations team and logging systems.

Payment processors

See deposit amount and e-wallet reference; do not see full KYC or game data.

KYC verification partner

Receives name, identity number, address only for government record matching.

Hosting provider

Maintains encrypted infrastructure; access restricted to operations team.

Your rights and how we keep link jualtoto data secure

You have the right to request a copy of all data we hold about you. Contact our support email (listed below) and provide your account number; we will compile a report within seven business days. You can also request correction of inaccurate data—for example, if your address changed and your account still shows your old location.

You may request deletion of your account and associated data, though we will retain deposit and withdrawal records for seven years as required by law. Once we delete your account, you cannot recover it; if you wish to return, you must register a new account and re-verify your identity. We do not use your data for marketing or profiling—we do not build a customer profile for selling or segment you into advertising audiences.

Cookies and tracking on link jualtoto mobile and desktop

We use cookies to keep you logged in on your device. On Android app and iOS Safari, a session cookie stores your login token so you do not need to enter your credentials every time you open link jualtoto. This cookie expires when you log out or after thirty days of inactivity. We do not use tracking cookies for analytics or retargeting ads.

Our servers may log your IP address, browser type, and pages visited for security purposes—for example, to detect and block automated attacks. We retain these logs for thirty days. We do not share these logs with third parties or use them to track you across other websites.

Data retention and international transfer

We keep your KYC data for as long as your account is active, plus seven years after deletion. Payment records (deposit and withdrawal confirmations) are retained for seven years per financial regulation. Your game history and account activity are retained for two years; older records are archived and then deleted. If your account is closed, we begin the seven-year countdown on all your data from the closure date.

Your data may be transferred outside Indonesia for hosting or backup purposes, but encryption is applied in transit and at rest. Our data centers comply with international data protection standards. You acknowledge that your jurisdiction's data-protection laws may differ from Indonesian law; by opening a link jualtoto account, you consent to this data handling.

We reserve the right to update this privacy policy at any time. Material changes—such as collecting new data types or sharing with new third parties—will be announced via email and in-app notification at least thirty days before they take effect. Continued use of link jualtoto after notification means you accept the updated policy.

How to contact us about privacy

If you have questions about this privacy policy, want to exercise your data rights, or have a concern about how we handle your information, contact our data protection team at [email protected]Include your account number or the email associated with your link jualtoto account so we can locate your data quickly. We aim to respond within seven business days.

If you have a data-protection complaint and our response does not satisfy you, you may escalate to the Indonesian Personal Data Protection Authority. This policy applies to all link jualtoto users in Jakarta, Surabaya, Bandung, Medan, and all other supported jurisdictions. We comply with Indonesian data-protection law and the principles of transparency, minimal collection, and user control that underpin this policy.